F A Q ' s
1
Allergens
Please note our bakery is
NOT a nut, gluten or dairy-free facility and we cannot guarantee any
cross contamination that may occur.
2
Ordering Leadtime
We generally book 2-3 weeks in advance.
Call the shop at 206.633.2671
to see if we can get you in earlier.
​
Leave a message if we are unavailable to answer during business hours.
Your order is not confirmed until you speak to one of our team members.
3
Payments accepted
We accept the following payments:
all major credit cards, debit cards, Apple Pay and Google Pay.
We can accept cash payments if they are exact change.
4
Reserving Cake Slices
Our fairness policy is
two (2) slices per cake flavor.
​
We can hold slices for one (1) hour
or
if pre-paid
we will hold until closing.
​
Pick up must be same day.
5
Pick up and Delivery
Cake order pick ups must be day of your order as we do not have the storage capacity for additional products.
​
We do not offer delivery
or work with any
delivery services at this time.
6
Whole Cakes
vs.
Custom Cakes
Whole cakes are available for order, the design is simple as decorated for our bakery case. Pricing is as the menu.
​
Any customization in flavor and design is considered a custom cake order. Pricing will vary based on request.
7
Parking
Parking in the neighborhood
can be limited,
we recommend
giving yourself extra time to find a parking spot.
​
There are limited loading zones near our bakery.
8
Reserved Seating
If you would like to reserve seating for a small celebration for parties under 6, please call the shop to arrange a date and time.
​
For parties of 6 or more, there is a reservation fee of
$75 for every hour requested.
​
Total Max Seating is 14.
9
Cancellation Policy
We require a 24-48 hour notice for any cancellation to be eligible for a refund or store credit.
No refund or store credit will be given for any cancellations with less notice or if you did not pick up your cake order.
Cake Instructions
Our cakes taste best at room temperature.
​
For cold cakes, we recommend letting them sit out for
1-2 hours before serving to come to room temperature.
​
For larger cakes, it may take longer.
This is our recommended cutting guide for single tier cakes.
For wedding cakes or multi-tiered cakes, we suggest to follow the square slices method.
Transporting Your Cake
Please follow our instructions below for best results when transporting your cake,
and if you have any leftover cake,
